I made a reservation and arrived at the restaurant at the correct time but the restaurant is refusing to accept me and/or give me the agreed discount. What do I do?

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• How do I make a reservation?

  Reservations can be made on our app and website. 1. Pick your preferred restaurant 2. Select the party size, date and the time when you want to go to the restaurant. 3. The time you chose will determine the discount you are getting so play around to ...

• How do i claim my eatigo reservation discount at the restaurant?

  You’ll receive an instant booking confirmation via the app and email. When you arrive at the restaurant, show your booking code digitally (from the app/email). This will assist the restaurant team to acknowledge your reservation.

• What happens if I arrive early/late for my reservation?

  As eatigo offers time-based discounts, punctuality is important. Based on our Terms of Use, your reservations are guaranteed within 15 minutes of your reservation time. Any time before or beyond 30 minutes, our restaurant partners have the right to ...

• Combining Reservation Slots

  If you and a friend make separate reservations at a restaurant at the same time & same discount, the ability to combine tables is at the discretion of the restaurant and depends on seating plan and capacity. If two reservations have different time ...

• Be on Time

  Eatigo discounts apply on clearly stated time slots as the merchants try to fill their tables when they need it. If you are late you may lose your table altogether, if you are early you may be asked to wait. Exactly as if you had called to make a ...